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Talk to a person.
We read every message. We will never ask for your password, OTP or recovery codes.
Help with the app
Check the Help Centre first. Still stuck? Email us with your phone model and what you tried.
hello@namaskara.orgDelete my account
Email from any address with the subject “Delete account” and your mobile number. We will confirm it is you inside the app before deleting.
Request deletionPilots & partnerships
Housing societies, clinics, co-operative banks and NGOs who want to run a pilot.
Start a conversationGrievance redressal
Under the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, you may raise a complaint about content or accounts on Namaskara, including impersonation, harassment, or content that violates the law.
- How: email hello@namaskara.org with the subject “Grievance”, the account's mobile number or name, what happened, and screenshots if you have them.
- Acknowledgement: within 24 hours.
- Resolution: within 15 days. Complaints about non-consensual intimate images are acted on within 24 hours.
- Grievance Officer: the name and postal address will be published here before public launch.
Because chats are end-to-end encrypted, we cannot see message content. Please include screenshots. We act on accounts (restricting or removing them), not by reading conversations.
Lost money? We cannot reverse payments. Call 1930 and see Report fraud.
